To preserve the beauty of your jewelry piece over time, we recommend the following precautions:
We recommend that you avoid exposing your piece to scent, soap, chemicals or cosmetics, as these could affect its color and aspect. It is best to wait until scent and cosmetics are completely dry before wearing your jewelry.
It is important not to expose your piece to water (fresh, chlorinated or salty) or to high temperatures (such as prolonged sun exposure).
We generally recommend that you do not wear your jewelry when performing certain activities (sports, gardening, etc.) to prevent it from being knocked or from coming into contact with harmful products.
We recommend cleaning your jewelry delicately with a soft dry cloth.
Each Van Cleef & Arpels piece should ideally be stored in its own fabric-lined case, to prevent it from being knocked or scratched.
Depending on their properties, certain materials require special care. Explanations and precautions are detailed below.
Diamond is the most sparkling and hardest of all minerals, which means that it can scratch other materials. Therefore, we advise you to store your pieces set with diamonds separately.
Diamonds attract greasy substances (for example hand cream), which dulls their sparkle. To clean diamonds, use a soft brush and a little neutral-pH liquid soap, rinse with fresh warm water, and dry with a soft dry cloth.
Derived from sea shells, the mother-of-pearl selected by Van Cleef & Arpels is remarkable for its lustrous shine and delicate iridescent reflections. It is not enhanced by contact with water, because a gradual absorption effect can occur. Clean mother-of-pearl delicately using a soft dry cloth.
As mother-of-pearl is a naturally soft substance, small scratches can appear on its surface.
Malachite is a soft stone distinguished by its green color streaked with harmonious light and dark lines. Over time, this stone evolves naturally to develop a matte surface, which emphasizes its unique character.
As malachite is a naturally delicate stone, small scratches can appear on its surface. We recommend that you avoid all contact with water, which can alter its protective polish.
Vegetal in origin, this rare and precious material is prized for its mottled appearance with reddish highlights. Time brings a darker patina to its nuances of color and reveals more of the natural streaks.
As letterwood is particularly sensitive to contact with water, we recommend that you clean your creation delicately with a soft dry cloth.
Porcelain is a delicate material that is particularly susceptible to breaking on impact.
We recommend very delicate handling and storage in a jewelry box lined with fabric, separate from other pieces.